Shipping Policy

Last updated: November 11, 2025

At UEVOX, we aim to provide a seamless and transparent shipping experience. We work with trusted logistics partners to ensure that your order arrives safely and on time.

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Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.

• You will receive an email notification as soon as your order has been shipped.

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Shipping Times

United States

6–12 business days

Canada & Europe

8–15 business days

Australia & New Zealand

8–14 business days

Rest of the World

10–20 business days

Please note: Delivery times may vary depending on destination, holidays, or customs processing.

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Order Tracking

Once your order has shipped, a tracking number will be emailed to you.
You can track your order:

• On our website (if tracking is available), or

• Directly through the carrier’s tracking page.

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Shipping Fees

• United States: Free standard shipping

• International shipping: Rates calculated at checkout (when applicable)

• Expedited shipping may be available for an additional fee

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Address Accuracy

Please ensure that your shipping address is complete and correct at the time of purchase.
UEVOX is not responsible for packages lost or delayed due to incorrect or incomplete addresses.

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Delayed or Lost Shipments

If your package is delayed or appears lost, contact us at support@uevox.com.
We will open a case with the carrier and assist you in resolving the issue as quickly as possible.

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Customs and Import Taxes

International customers are responsible for any customs duties, import taxes, or additional fees required by their country.
UEVOX is not responsible for delays caused by customs clearance.

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